FLW to get new Alert! emergency notification

By Special to GUIDONOctober 3, 2019

Fort Leonard Wood has been identified as one of 76 installations to be migrated to the Alert! Mass Warning Notification System, also known as Alert! MWNS. The migration is scheduled to be completed Oct. 28.

Service members, civilians and contractors on post who are already enrolled in the AtHoc notification system, which is being phased out, but do not have to do anything to aid the transition. They will have to verify their information once the migration is complete.

Much like AtHoc, Alert! MWNS gives the chain of command the ability to notify personnel in the event of an emergency, said Troy Carney, Installation Emergency manager.

The new system can communicate via desktop pop-up, telephone, SMS (text) messaging and email.

Carney said that while the two systems work similarly, Alert! MWNS is Army-owned, and with it comes the requirement for commanders and leaders to ensure everyone within their unit or organization is enrolled and notifiable.

All 76 Army installations will have migrated to the system by February 2020, and unlike AtHoc, which was optional, Alert! MWNS is mandatory.

"That means (this will affect) all DOD military and civilian personnel and contract support personnel whose normal place of duty is on a DOD installation or within a DOD facility, and are considered part of the primary population," Carney said.

Members of the primary population must ensure that their personal contact information, including after-duty hours contact information (e.g., personal cellular phone number or landline numbers, email addresses, home address, etc.), is entered into the system and regularly updated or verified every 90 days to remain current and accurate.

The new system must be capable of providing alert notification and confirmation of receipt of the notification to the primary population within 10 minutes after initiation.

The migration is scheduled to occur the morning of Oct. 28.

"When the workforce comes into work (that) Monday morning and puts their CAC cards into their computers, they will be linked to Alert! and will need to enter or verify their information," Carney said.

Accounts that Army personnel use through the new system are designed to follow personnel through their Army careers, whether as a civilian or uniformed service member, in the United States and abroad.

Alert! also allows users to add up to 10 different phone numbers to include family members.

Those with questions regarding the Alert! System, or with registration issues, should contact the Alert! Helpdesk at 866.515.0551 or email usarmy.detroit.rdecom.mbx.em2p-help-desk@mail.mil.

Related Links:

Fort Leonard Wood on FLICKR

Fort Leonar Wood GUIDON Newspaper

Maneuver Support Center of Excellence and Fort Leonard Wood