By AMC Public AffairsJuly 19, 2019
FORT LEAVENWORTH, Kan. -- In the midst of a busy summer season filled with more than 60,000 Soldiers, Family members and civilians across the Army changing locations between May 15 and Aug. 31, the Army is focused on ensuring Soldiers and their families' on-post homes are safe and secure upon arrival.
The senior Army commander responsible for housing, Army Materiel Command commander Gen. Gus Perna, inspected privatized housing turn-over operations at Fort Leavenworth, Kansas, to ensure warfighters planning to live in on-post housing are satisfied with their quarters.
"We are improving quality assurance, inspection and maintenance processes for homes before turning them over to new residents," said Perna. "Soldiers and their families deserve the peace of mind that their new home at their new duty station will be in good condition upon their arrival, without a long punch list of items to be fixed."
Along with strengthened oversight of between-resident inspections and maintenance, the Army has hired more than 100 quality assurance and quality control personnel across its installations to ensure high standards of work in homes.
With about 30% of Army families living in on-post housing, residents can also expect to hear more from their installation and unit chains of command on housing issues and initiatives, said Perna. Installation leaders are conducting quarterly housing town halls to provide a direct line of communication between the residents, installation commander and housing provider.
"As Army leaders, we are holding ourselves and privatized housing providers accountable to a respectable standard of living for our Soldiers and their families," said Perna.
The between-resident improvements are just one of many steps the Army is taking to improve the state of on-post housing, rebuild trust with residents and ensure privatized housing providers meet quality and timeliness standards, said Perna.
All Army installations, including Fort Leavenworth, operate housing hotlines for residents to contact their chain of command to report housing concerns. Families with housing-related health concerns can also contact the Army Housing Environmental Health Response Registry at 1-800-984-8523. The registry is available 24 hours a day, 7 days a week.
Fort Leavenworth will host its next resident town hall on the installation's Facebook page Sept. 27.