By Army Public Health Center Public Affairs OfficeFebruary 6, 2019
The Commander's Readiness and Resilient Council Effectiveness Survey is being administered through March 31. The purpose of the survey is to document Army wide CR2C member perceptions and provide actionable recommendations for CR2C process improvement at the installation, Army Command Army Service Component Command /Direct Reporting Unit and Army levels.
"The survey supports the continuous improvement and performance of Army CR2Cs," said Anna Courie, Evaluation and Policy Project Officer at the U.S. Army Public Health Center. "It aims to capture perception of outcomes at the council, with a focus on promoting an environment of trust through leadership and management systems."
The CR2Cs strategically integrate mission, garrison and medical efforts by synchronizing health promotion, readiness and resilience initiatives. Currently, the U.S. Army Public Health Center supports Army wide CR2C monitoring through the effectiveness survey. It has been administered to CR2Cs since 2009 as a mechanism to gain feedback from CR2C stakeholders in order to implement continuous process improvement activities.
Previous iterations of the survey identified that keys to strong functioning coalitions included senior commander leadership, a dedicated full-time facilitator, strategic vision and activities to support action planning. In FY 2018, 1,046 CR2C members across 45 CR2Cs completed the survey. The survey identified that Army CR2Cs demonstrated characteristics of high functioning coalitions, that CR2Cs believed they were achieving ready and resilient objectives and that there was a high satisfaction with the CR2C process.
The Enduring Personal Readiness Operations Order indicates that installation CR2Cs should strive for more than 75 percent of their CR2C membership to complete the survey.
"Senior commanders are encouraged to implement performance improvement objectives as a result of the survey outcomes" said Courie.
Community Coalitions, Councils and/or other Working Groups, such as the Commander's Readiness and Resilient Council are evidenced based approaches to addressing health, wellness, readiness and resiliency across distinct and unique communities. Part of that evidenced based process includes continuous quality improvement strategies such as surveying the membership for their perceptions of success, areas of satisfaction and points of process improvement. The CR2C Effectiveness Survey is a critical tool in the ongoing success of CR2Cs for the Army. All standing members of their installation CR2C and/or working groups are encouraged to take the survey.