As a service provider organization, we are committed to providing programs and services delivered with a sense of individual pride, professionalism, and in keeping with the spirit of Army values and IMCOM principles.� We create value for our customers through consistent and easily-accessible service. We will: deliver quality products and services. build relationships -- with communities, with our customers, and with each other. be kind and respectful to those we serve. conduct ourselves professionally. welcome and encourage feedback; we will communicate and listen. provide neat, professional and aesthetically pleasing facilities. take ownership of our actions.