Schertz Medical Home moves to new location

By Rachel Cooper, Brooke Army Medical Center Public Affairs InternApril 13, 2018

Schertz Medical Home
The Schertz Medical Home is moving into a larger facility to meet the growing needs of its patient population April 30, 2018. A ribbon cutting ceremony will be held on May 2, 2018 at 11 a.m. at the new location, 17115 Interstate 35 North, Suite 123 i... (Photo Credit: U.S. Army) VIEW ORIGINAL

JOINT BASE SAN ANTONIO, Texas -- The Schertz Medical Home is scheduled to move into a larger facility to meet the growing needs of its patient population on April 30.

The new location will provide the same services to include an expanded physical therapy clinic and a drive thru pharmacy option for phoned-in non-controlled substance refills.

A ribbon cutting ceremony will be held on May 2 at 11 a.m. at the new location, 17115 Interstate 35 North, Suite 123.

"The goal of moving to the new location is to grow, expand and be able to see a larger population of TRICARE Plus patients," Army Lt. Col. Lori Tapley, family nurse practitioner and chief of the Schertz Medical Home, said.

TRICARE Plus (over age 65) and TRICARE Prime beneficiaries are eligible for enrollment at the Schertz Medical Home. All currently enrolled patients will automatically transfer to the new location.

"At this time we currently have just over 10,000 patients enrolled. Moving to the new location, we will have the capacity to serve more than 15,000 patients with a new third team which includes a Pediatrician," she said.

In addition, the new physical therapy space will offer a large open gym with state-of-the-art equipment.

"Our pharmacy, just like at the Westover Hills location, will have a drive-thru component and additional pharmacy windows," Tapley said.

Another benefit is a much larger waiting room with specific waiting areas for the PCMH clinic as well as pharmacy and lab. Patients will no longer have to share a room when waiting for their medications or appointments.

"On any given day we have people standing in our one waiting room," she said. "Especially on Friday afternoons when everybody is coming to pick-up their refills. Our new location will have more sitting in the waiting areas, so people will be more comfortable."

In preparation for the move, there will be minimal laboratory services and no immunization services April 24-27, pharmacy services will be unavailable April 26 and there will be no appointments April 27. Patients will be referred to supporting JBSA clinics, Urgent Care or the Emergency Room if needed.

Schertz Medical Home hours are Monday- Thursday 7:30 a.m. to 7:30 p.m. and Friday 7:30 a.m. to 4:30 p.m. Lab hours are 7:30 a.m. to 4:30 p.m. Monday-Friday. Pharmacy hours are Monday-Thursday 7:30 a.m. to 7:15 p.m. and Friday 7:30 a.m. to 4:30 p.m.

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Brooke Army Medical Center