JOINT BASE SAN ANTONIO-FORT SAM HOUSTON, Texas -- Brooke Army Medical Center began offering a special meal for new parents Feb. 14 as another way to improve the patient experience.
After a new mom has her baby, a room service ambassador or the nursing staff provides her a special Proud Parent menu. The meal is served during lunch or dinner and can be ordered any day of their stay. It doesn't have to be on the same day as their delivery.
"We just want to make their experience here extra special," said Army Maj. Trisha Stavinoha, chief of patient room service.
New mothers have their choice of steak, cheese ravioli or chicken cordon bleu. The meal comes with the choice of three additional side items, up to three beverages and a dessert. The food is delivered fresh and hot from the kitchen and garnished to make an appetizing display. Each tray features a lavender flowered place mat, lavender napkin and a card for the new parents.
"There was a lot of selection on the menu," said new mom Amy Gadd. "That was nice."
Gadd, who has three other children, doesn't remember getting this service with any of her other births. After looking at the tray and reading the card she said, "This is very sweet. This is quite a special meal."
The mother's Proud Parent meal is complimentary. Two additional meals can be added for a spouse or family member at a cost of $7 each.
New father Trevion Johnson and mom Yasmin Solomon both took advantage of the new service.
"I really appreciate the meal. It's great," said Johnson, as he eyed his steak with delight.
In a little over a month, Nutritional Medicine has delivered more than 88 meals to new moms and almost 50 guest meals.
So far, there has been a lot of positive feedback about this new service, said Kelly Redwine, labor and delivery nurse. "They really do like it," she said.
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