Kenner Army Health Clinic recently received its accreditation certificates from The Joint Commission for providing safe and high quality care, treatment and service. The facility was inspected in May. It resulted in re-accreditation for the next three years.
he Joint Commission, an independent, not-for-profit organization, accredits and certifies more than 19,000 health care organizations and programs in the United States.
An accreditation from the Joint Commission is recognized nationwide as a symbol of quality that reflects a commitment to meeting certain performance standards, according to the organization's website.
Accreditation allows health care facilities in the Department of Defense to recoup monies from third-party insurance companies in addition to ensuring that the best identified process are retained.
Joint Commission monitors practices and procedures at health care facilities in an effort to continuously improve the care patients receive.
The survey team, comprised of three medical professionals that included a physician, registered nurse administrator and licensed clinical social worker inspected clinical services, the environment of care, and behavioral health, visited the clinics and ancillary services at KAHC, Troop Medical Clinic 1, and Mosier Troop Medical Clinic. The team also assessed patient care procedures, facilities and other areas of the clinic.
"We are very proud of our team here at Kenner Army Health Clinic and all the exceptional work they accomplish every day," said Maj. Daniel G. Cash, deputy commander for clinical services. The continued accreditation by the Joint Commission is an attestation to the high quality and patient centered care we provide to our patients every day. As always "Your Care. Your Trust. Our Mission," said Cash.
The surveyors, escorted by staff members, following willing patients through every aspect of their appointments in each of the clinics. Participating patients were asked to provide their opinions and observations about the care they received at Kenner Army Health Clinic. Staff members were also randomly asked about safety and security operations, as well as health care procedures and job functions.
At the end of the three-day inspection, surveyor Dr. Jay R. Afrow told clinic leaders that he was impressed by the level of care provided to active-duty and the training population military members, retirees and family members.
"I appreciate the service each of you provided to the Fort Lee community and your country," Dr. Afrow said. "It's an honor to serve you while you serve our country."
During the exit briefing, where the commission provided a review of the survey Afrow and team told the group that while there is always room for improvement, KAHC did very well in the inspection over all.
Lt. Col. Brett H. Venable, MEDDAC commander, praised the staff for the dedication they demonstrated that eared the clinic its reaccreditation.
"The Joint Commission is the premier accrediting body for healthcare organizations, "said Lt Col Brett Venable, MEDDAC Commander. " "Earning Joint Commission accreditation is a major accomplishment, and I could not be more proud of the Kenner team. This achievement is a true reflection of our staff's commitment to providing the highest quality of care for our beneficiaries."
Kenner's emphasis is on providing safe quality health care to Soldiers, retirees and their family members through teamwork.