Carlisle Barracks scores high praise from IMCOM inspection team

By Thomas Zimmerman, Carlisle Barracks Public Affairs OffMarch 14, 2016

Carlisle Barracks scores high praise from IMCOM inspection team
(Photo Credit: U.S. Army) VIEW ORIGINAL

March 10, 2016 -- "They know what right looks like." "This installation is an example of strong and efficient working relationships. "This was one of the best OIPs I've ever been a part of."

These words of praise and more were heaped on the U.S. Army Garrison staff by the inspectors who took part in a week-long Organizational Inspection Program of the installations service programs and organizations.

The inspections serve as a way to ensure that programs and services are standard across Installation Management Command installations and to highlight programs that have created innovative and creative solutions to complex challenges.

"This is an awesome team here," said Eustace Messiah, who led the OIP team from the IMCOM Atlantic Region that conducted the inspection. "We hope to be able to share some of these model programs and initiatives with other installations."

The team looked at nearly 700 different aspects of installations services from Public Works to Information Technology to Safety and Security. At the end of the inspection, the post received a near-perfect score of 94% with a few dozen recommendations changes. More importantly, four programs were recognized as top performers and model programs -- the Directorate of Public Works, the Army Substance Abuse Prevention program, Family and Morale, Welfare and Recreation Marketing program and the FMWR Community Recreation Programs.

"Each day, you impress us with your pursuit of what's important and valued at Carlisle Barracks," said Lt. Col. Greg Ank, garrison commander, to his team after the summary of the inspection was presented to him. "You are what makes this installation function and we will never take that for granted. Once again, you've validated our confidence in this organization to do the right things- right."

Carlisle Barracks top performers according to the inspection team:

- DPW -- Mr. Robert Craft: Craft has effectively established the Geospatial Information System at Carlisle Barracks. He single-handedly coordinated with OACSIM GIS field Support contractor to update Record Data Layers (geospatial and meta data) to align with the Quality Assurance Plans. He has built a Common Installation Picture to include roads, buildings parking elevations, and utilities that installation leadership can use in planning, energy, environmental and installation management.

- ASAP Prevention -- John Knowles, Ann Wolf, and Lisa Wilson. The team has played an integral part in administering an effective preventive education and drug testing program.

- Family and MWR Marketing Division: Chris Reitman, Melanie Strait, Ivy Blasser, Randy Williams, and George Rubio. The Marketing Office was recognized for four commendable areas of inspection. (1) The outstanding use of existing customer data (AFAP, CLIF) to drive programming and meet customer needs. (2) The high level of support to Family and MWR major initiatives such as new Tavern Opening, Catering (Weddings) to increase participation and drive revenue. (3) The cutting edge use of social media to include paid advertising and soliciting for sponsored content as a revenue generator. (4) Partnership with the Army War College for inclusion in the annual strategic planning process for Carlisle Barracks to ensure well-coordinated events and programs, consideration of student schedules and other marketing shared efforts.

- Family and MWR Community Recreation: Kevin Small, Barbara Yeager, Curtis Keester, Bruce Nielsen, Don Watkins, and Keith Thompson. The Community Recreation Divisionis was recognized for its exemplary use of the FMWR Delivery System Concept. The Carlisle Barracks DFMWR Team functions like a tight knit family that is focused on its individual and group strengths and weaknesses, coming together, as needed, to meet and overcome the challenges of providing programs that satisfy and reportedly exceed the interests and demands of its customers.