The U.S. Army Medical Command's Beneficiary Counseling and Assistance Coordinator (BCAC) and Debt Collection Assistance Officer (DCAO) of the Year Awards are two honorary awards given annually by MEDCOM to recognize two individuals for outstanding contribution as a BCAC and DCAO.
For 2015, Veronica Stephens, Madigan Army Medical Center, Joint Base Lewis-McChord, Wash., Regional Health Command Pacific (Provisional), was selected as the DCAO winner and Gabriele Martini, Baumholder Army Health Clinic, Baumholder, Germany, Regional Health Command Europe (Provisional), was selected as the BCAC winner.
A Beneficiary Counseling and Assistance Coordinator educates beneficiaries and helps them with TRICARE Program and benefit information, related eligibility and enrollment inquiries, and claim processing questions.
A Debt Collection Assistance Officer assist with debt collection claim issues due to unpaid TRICARE claims.
Each winner will received an award, a Letter of Appreciation and Certificate of Appreciation, and a cash award.
Congratulations to the winners and nominees.
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