SCHOFIELD BARRACKS, Hawaii -- Island Palm Communities' residents will receive an email on April 6 from CEL & Associates, the company hired by the Army to conduct a resident satisfaction survey for all privatized residential communities across U.S. Army installations.
Residents will be asked for candid feedback about their experiences living with IPC, from move-in through residency.
"We're looking forward to hearing from families about their home, community and experiences with our property and maintenance services team," said Tom Adams, director of property management at IPC. "The online survey takes about five minutes to complete, and in addition to rating us in a variety of areas, residents will have an opportunity to share ideas and suggestions."
-- Participation incentive
Survey results, comments and suggestions will help IPC and Army housing leadership identify areas where the property operations team is realizing success, as well as areas in need of improvement or where there might be a need for a program or service.
As an incentive for residents to respond to the survey, IPC will award one $500 prize in a random drawing held each week over the five-week survey period that ends on May 8. Residents who complete and submit their survey automatically will be entered to win.
Additionally, residents who respond to the survey no later than April 17 are eligible to win a Family Fun Pack.