JBM-HH Visitor Control Center has extended hours

To avoid long lines and backups at the gates, visitors not affiliated with the DoD, have the opportunity to register and be vetted for an Automated Installation Entry (AIE) pass, which allows the pass holder to gain access to any portion of Joint Base Myer-Henderson Hall. To register for an AIE Pass, a JBM-HH access request form must be filled out and dropped off in person at the Visitor Control Center (VCC) at Fort Myer's MP Station, Bldg. 415, which now has extended hours of operation, including weekends. A copy of the form may be found on the JBM-HH website.

The new VCC hours of operation are:
8 a.m. to 3:30 p.m., Monday through Friday (with full staff)
3:30 to 7 p.m., Tuesday through Friday (with minimum staffing)
8 a.m. to 4 p.m., Saturday (with minimum staffing)
Sunday - Closed

Once the request form is completed, signed, and turned in to VCC for processing, the joint base requires three business days turn-around time for vetting. Registrants are asked to make a copy of their signed access request form for their records before arriving on base, as copies will not be provided at the VCC. Once approved, a member of the VCC staff will notify the registrant, who will then return to the VCC to have his or her photo taken and be fingerprinted. The AIE pass is issued at this time. Registrants will also be notified if they fail the background check.

Registrants may email questions to usarmy.jbmhh.asa.mbx.des-access-q-a@mail.mil. Please allow up to three business days for an email response.

As always, check back right here regularly for updates and additional information. We will also publish information in the Pentagram newspaper and via JBM-HH social media, including Facebook at www.facebook.com/jbmhh and look for us on Twitter: @JBMHH.

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Frequently asked questions:

The safety and security of all residents, workers and visitors at Joint Base Myer-Henderson Hall is paramount; we also want to serve our customers in the best way possible. To that end, we've received some questions. Below are the most frequently asked questions with answers.

1) When will the enhanced access control procedures take effect?

The procedures are scheduled to take effect and become visible to those entering and departing JBM-HH Monday, Feb.16. We will monitor traffic congestion on and off base to maintain the safety and security of residents, employees and visitors at all times.


2) What impact will this have on me or my guests?

DoD ID card holders (active and reserve component military personnel and their family members; retired military personnel and their family members; and federal workers and cleared contract personnel) -- may enter JBM-HH, including Fort Myer and Henderson Hall, Va. -- and Fort McNair, District of Columbia, by presenting a Common Access Card (CAC) or DoD ID card. Department of Defense ID card holders do not begin to register their DoD ID cards until Friday, May 15.

Beginning Monday, Feb. 16, non-DoD ID card holders and drivers of commercial delivery vehicles (includes visitors and contractors who do not qualify for DoD ID cards -- volunteers, church goers and nannies, for example) will be directed to Hatfield Gate -- Washington Boulevard at South 2nd Street, Arlington, on the Fort Myer portion of the joint base; and Second Street Gate -- 2nd street, south of P Street on the Fort McNair portion.

These non-DoD-affiliated visitors could include someone who is your guest, and they must receive an NCIC-III (National Crime Information Center) criminal history check prior to being granted access. To prevent long lines and backups at the access control points, these non-DoD-affiliated visitors are encouraged to pre-register at the Visitor Control Center in Building 415, on the Fort Myer portion of the joint base. You may be directed to be escorted by a DoD ID card holder to your destination or to the Visitor Control Center (VCC) for processing.

3) If I am not eligible for a DoD ID card (I am a non-DoD-affiliated visitor) what happens if I do not pre-register before Feb. 16?

If not pre-registered, you will be directed to Hatfield Gate at Washington Boulevard and 2nd Street on the Fort Myer portion of the joint base or to the 2nd Street Gate on the Fort McNair portion of JBM-HH where you will be subject to in-lane vetting (search lane inspection and background vetting). This may delay your entry onto JBM-HH; and/or you may be directed to be escorted by a DoD ID card holder to your destination or to the Visitor Control Center (VCC) for processing.

4) As a visitor (non-DoD-affiliated), do I have to undergo screening to enter JBM-HH?

Personnel record screening is a voluntary procedure. Before you are screened, you will be required to fill out a Request and Authorization for Criminal Records release form. Personnel who do not wish to undergo screening checks are not authorized access.

5) As a non-DoD-affiliated visitor, what information do I need to pre-register/register?

You will need to present a valid driver's license or other valid government identification and a completed request for JBM-HH access. At the VCC, you will have your photo taken, submit a fingerprint and have a National Criminal Information Center interstate identification Index (NCIC-III) criminal history record check conducted by one of the VCC registrars.

6) What is an NCIC-III check?

NCIC -- National Crime Information Center -- helps criminal justice professionals apprehend fugitives, locate missing persons, recover stolen property and identify terrorists. It also assists law enforcement officers in performing their official duties more safely and provides them with information necessary to aid in protecting the general public.

7) What issues would prevent someone from coming onto JBM-HH?

Visitors with an outstanding arrest warrants, recent felony convictions or who are listed in the Terrorist Screening Database will not be allowed access. Convicted murderers, drug dealers, child pornographers and human traffickers, those with firearms convictions and other predetermined disqualifying convictions of certain criminal offenses will also be prohibited, and if appropriate, will be turned over to legal authorities.

8) If I have previously been issued a Centralized Operations Police Suite (COPS -- the JBM-HH issued access) pass, do I need to re-register for an Automated Installation Entry (AIE) pass?

No. This COPS pass is valid and will be accepted through the document expiration date. COPS passes will be replaced and reissued with AIE passes upon expiration.

9) As a DoD ID card holder, do I need to register my ID card now?

No, not at this time. Specific information will be made available in the near future.
After I undergo screening, how long before I receive my pass to come on the base? Will I get the pass the same day I apply, or should I allow for a certain amount of time, say "next day" service?
Those who successfully meet vetting criteria will be issued a temporary visitor pass for four days at the access control point, allowing entry into the installation without repeated vetting. Personnel may report to the installation VCC 24 hours later to complete processing for the photo pass.

10) Can I send in a visitor pass request on-line prior to my visit?

Yes, visitors/applicants may download a request form from the JBM-HH website -- available approximately Feb. 16 and send their application in advance of their intended entry date via email. An email address will be published in a future edition and be available online at www.army.mil/jbmhh.

11) Where can I get more information on the policy or request assistance?

The policy will be posted at the JBM-HH website at www.army.mil/jbmhh once finalized. You can visit the VCC, Fort Myer, Building 415, Monday through Friday, 8 a.m. to 3:30 p.m., phone number: 703-696-8968/3525; email: usarmy.jbmhh.asa.mbx.des-vcc-passrequest@mail.mil. This email address is not monitored 24/7, but a response will be forwarded to you as soon as possible.