FORT JACKSON, S.C. (Dec. 18, 2014) -- Soldiers with family members who have exceptional needs can now renew their family members' medical information online using the new Exceptional Family Member Program website at www.moncrief.amedd.army.mil/Clinics/efmp.aspx.
"Their family member can be a mother-in-law, child, wife or any dependent that is enrolled in Defense Enrollment Eligibility Reporting System, (or DEERS), and has a chronic medical, educational or developmental need," said Felicia Payne, coordinator of the Exceptional Family Member Program at Moncrief Army Community Hospital. "Think of it this way: If your family member takes prescribed medication daily for any reason (he or she) should be enrolled in EFMP.
"The problem we are having is Soldiers are not updating their information as required every three years, which can hinder their family members' receiving specialized care," Payne said.
Payne said that Human Resources Command sends out emails to the Soldiers reminding them of their upcoming renewal. The only way Soldiers can be removed from the email notification list is if they renew their information.
"To make the process more accessible and user-friendly we have decided to place the forms online for Soldiers," Payne said.
The website also includes instructions on how to fill out the forms.
"Soldiers and spouses can expect to receive all the forms needed to enroll, update and disenrollment," Payne said. "These forms are normally given (to them) during their check-in process, and so I know many of the Soldiers or spouses look at all these forms and get discouraged because they need help filling them out.
"We've had instances were Soldiers or their spouse come to our office with the wrong forms because they didn't understand which form they needed to fill out. Well, this will help them and prevent them from filling out forms that they did not need," she said.
The Exceptional Family Member Program is a Department of Army program for all Soldiers who have family members with exceptional needs. Enrollment is mandatory.
For more information on renewing or enrolling in EFMP, call Felicia Payne at 751-2505.
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