Lyster makes exceptional Family member processing user friendly

By Katherine Rosario, Lyster Army Health Clinic Public AffairsFebruary 20, 2014

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FORT RUCKER, Ala. (February 20, 2014) -- Soldiers coming to Lyster Army Health Clinic to obtain signatures on their Exceptional Family Member Program paperwork for in or out processing can now look forward to a smoother process.

An additional staff member will join the EFMP office at LAHC within the coming months to help provide signatures and process paperwork.

The office sees upward of 25 people per day, with numbers increasing during PCS season.

"Every Soldier must obtain a signature on the EFMP in and out processing paperwork, whether they have Family in the program or not," said Sgt. Shandrea Moore, EFMP support staff at LAHC.

The office is currently open from 8:30 a.m. to 4:15 p.m. When the new staff member is hired, the office will open at 7:30 a.m. Appointments are not needed to bring paperwork into the EFMP office.

Soldiers PCSing overseas with their Families must have proof that all Family members have had a physical exam within the last year. Sport physicals along with well baby, well child, and well woman exams all count as physicals. Appointments for physicals can be made by calling the appointment line at 255-7000.

"If physicals are not conducted at a military treatment facility, the Family will need to provide documentation from the facility where the physical was conducted," Moore said.

Although the EFMP regulation states that Soldiers' EFMP needs to be updated every three years, LAHC recommends updating the information every two years, or as a Family member's conditions and needs change.

For questions regarding EFMP, call 255-7431.

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