Family Practice Clinic (FPC) patients use to have to walk nearly a quarter of a mile to the nearest pharmacy after seeing their doctor. But now, patients only have to take a few steps.
Tripler Army Medical Center completed construction on a dedicated pharmacy located right at the Family Practice Clinic and officially opened for business following a ribbon cutting ceremony on February 4, 2014.
"This is an exceptionally great day for customer service and patient satisfaction," said Brig. Gen. Dennis Doyle, Commanding General for the Pacific Regional Medical Command and Tripler Army Medical Center.
"Our patients use to have to make the trek to the main pharmacy on the fourth floor but now this will help create a better patient experience," he said.
"What this also means is that twenty percent of the total volume of family medicine patients at the main pharmacy should now be taken care of here so that will improve wait times," said Doyle.
Lt. Col. Tou Yang, Department of Pharmacy Chief for Tripler also expressed his thoughts on the new addition.
"We foresee the Family Medicine Pharmacy benefiting all TAMC patients. Patients seen within the Family Medicine Clinic will no longer have to make the trip to the main pharmacy, said Yang.
"At the same time, the patient load at the main pharmacy will be diluted resulting in less congestion and shorter wait times," he said.