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Army OneSource (AOS)

What is it?
The AOS is a comprehensive, multi-component approach for community support and services to meet the diverse needs of Soldiers, Families, and employers throughout the deployment cycle.

What has the Army done?
The AOS is the single portal access for information, programs and services, and connectivity. Services are provided at installations, Army National Guard Family Assistance Centers for the geographically dispersed, and are available on the internet at The AOS uses the popular branding of the Office of Secretary of Defense Military OneSource to enhance its 24/7 telephone and counseling capability.

What continued efforts does the Army have planned for the future?
Over the next year, a key component of Army OneSource is refinement of the eArmy Family Messaging System. The messaging system is a state of the art, multi-media tool for commanders to improve communication with Soldiers and Family members by broadcasting a message through various communication devices—cellular phones, e-mail, and short message service/text messages within minutes to help fulfill their Family readiness mission. Commanders at battalion and brigade level will be able to apply for an account via the AOS portal. Training is available for all users who have administrative rights via webinars.

Why is this important to the Army?
The AOS connects to the lines of operation designated within the Army Family Covenant (AFC), the expression of the Army’s commitment to Soldiers and Families. The AOS links to information that threads through all of the AFC’s tenets:

  • 2.1 – Family programs and services.
  • 2.2 – Health Care.
  • 2.3 – Soldier and Family housing.
  • 2.4 – Child, Youth and School Services.
  • 2.5 – Education, Careers, and Libraries.
  • 2.6 – Recreation, Travel, and Better Opportunities for Single Soldiers.
  • 2.7 – Communities and Marketplace. This provides a structure that supports unit and Family readiness in this era of persistent conflict.
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