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Army Family Action Plan (AFAP)

What is it?
The AFAP is a program that seeks input for the most significant issues that affect the quality of life of Soldiers, their Families, retirees, and Department of the Army (DA) Civilians. For 25 years, delegates from the Active Component (AC) and Reserve Components (RC) have gathered to review critical quality of life issues. These issues are indentified by Soldiers, Family members, retirees, and Civilians, from all components, and their feedback is provided to leaders and worked toward resolution. The AFAP process starts at the installation or organization level and is reassessed at mid-level conferences prior to vetting at the Headquarters Department of Army level. The Army is the only military service that has instituted such a program.

What has the Army done?
The AFAP process has resulted in a total of 107 legislative changes, 154 new or revised policies, and 170 improved programs. More than 60 percent of AFAP issues impact all services. Ninety percent of AFAP issues are worked at local levels and improve local Army communities.

What continued efforts does the Army have planned for the future?
The Army’s leadership is engaged in the AFAP program and processes at all levels and all components. They are committed to the long-term success of this program and will continue to take the feed-back provided and use that information to continually improve our Army’s overall quality of life.

Why is this important to the Army?
The AFAP is synonymous to leadership involvement in the minds of Soldiers, their Families, retirees, and Civilians. This program provides leaders with real-time information on their community’s satisfaction, concerns, and challenges. The AFAP contributes to readiness and retention by getting Soldiers and Families actively involved in improving their quality of life. In addition to providing a mechanism that alerts leadership at installation, commands and headquarters levels to concerns of the force, AFAP monitors the progress of issues through a formal protocol that dictates leadership involvement and approval. For Soldiers, Families, retirees, and DA Civilians, AFAP is the “voice” in the Army’s future.

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