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Today's Focus:

TRICARE Online

SENIOR LEADERS ARE SAYING

"Everyone in uniform and retirees have given our nation a blank check that allows our nation to send them anywhere, most of the time allowing them to take their families, to go and defend what we believe: democracy, our interests around the world, and our way of life; to defend the nation around the globe or at home. They deserve the best we can offer with TRICARE and this entitlement program. What we are doing in coming back here is making sure we are filling that commitment and the Army Family Covenant."

-Maj. Gen. Elder Granger, former deputy director and program executive officer of the TRICARE management activity, office of the Assistant Secretary of Defense (Health Affairs)

Family members find answers from TRICARE

WHAT THEY'RE SAYING

Year of the Noncommissioned Officer

"To get an award is great, but in a lot of these tough fights, everybody out there deserves valor awards. It's just that certain individuals get recognized. But I would say the greater honor was being able to be out there with Chosen Company."

-Staff Sgt. Justin Grimm received the Silver Star for gallantry at the Battle of Wanat, is currently with the 198th Infantry Brigade, acted with complete disregard for his own personal safety, leaving his defensive position to emplace a claymore mine and deny the enemy a critical avenue of approach.

Four NCOs get medals for combat valor

A CULTURE OF ENGAGEMENT

CALENDAR

2009 Commemorations :

Year of the NCO

Year of the Military Family

100th Anniversary of the Chaplain Assistant

December 2009

Dec. 16 to Jan. 25 : 65th Anniversary of Battle of the Bulge

Dec. 24: STAND-TO! edition will not be published
Dec. 25: Christmas Holiday
Dec. 31: STAND-TO! edition will not be published

PROFESSIONAL WRITING

Army Professional Writing

TODAY'S FOCUS

TRICARE Online

What is it?

TRICARE Online (TOL) is a secure Web portal designed to increase access to care for authorized TRICARE beneficiaries and access to information for designated TRICARE physicians and support staff. TOL was developed by the Department of Defense (DOD) in response to beneficiary requests for greater access to health and wellness information, online appointments and prescription refills.

What has the Army done?

To enhance access to care and patient satisfaction scheduling routine appointments, the Army Medical Department (AMEDD) encourages greater use of TOL. Soldiers and family members who register for TOL at the military treatment facility (MTF) where assigned or enrolled, can use it at any time, from any location, to access health and wellness information, schedule a routine appointments, check the status of prescription medications or refill prescriptions on line-which includes a link to access the TRICARE Mail Order Pharmacy Program.

Registration for TOL also provides Soldiers and family members real-time access to enrollment-related transactions. For example, they can update their address or telephone number, review or request TRICARE information, transfer their enrollment between a TRICARE Region or MTF; and most important, Soldiers can update and verify their family members TRICARE eligibility in the Defense Enrollment Eligibility Reporting System. Registration and additional TOL information is available at TRICARE Online Web site.

What continued efforts does the Army have planned for the future?

The DOD is developing a parental appointing option to let parents schedule routine appointments online for their minor children using the parent's TOL account. At some Army MTFs, Soldiers and family members can use TOL to schedule routine wellness appointments. The AMEDD's goal for the future is to web-enable 80 percent of its primary care appointments at Army MTF's and have five percent of all routine beneficiary appointments scheduled using TOL.

Why is knowing about TOL important to the Army?

At the direction of the Army Surgeon General and MEDCOM commander, access to care is now one of the top priorities for the AMEDD. Soldiers and family members want greater access to the health care benefit they have earned. TOL provides Soldiers and family members the ability to schedule appointments 24 hours a day, seven days a week-making it a flexible, convenient alternative to scheduling appointments by phone during normal business hours at the MTF appointment center. TOL gives Soldiers and family members the freedom to manage their time and their health care needs.

Resources:

TRICARE Online Web site

STAND-TO! NEWS

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