Army launches new field support reporting system for Soldiers
Photo Credit: US Army Europe Public Affairs, Richard Bumgardner
The Army launched the Unified Trouble Ticketing System (UTTS) for evaluation during the Network Integration Evaluation (NIE) 14.1 held at Fort Bliss, Texas. During the NIE, Soldiers with the 2nd Brigade, 1st Armored Division (2/1 AD) used UTTS in a Tactical Operations Center - similar to the one in the above photo - to report and track more than 1,000 trouble tickets.
Page last updated Thu December 19th, 2013 at 00:00