14 SRMC Clinics Reach Level 3 NCQA Recognition

By Ms. Erin Perez (Southern Regional Medical Command)January 16, 2013

In 2010, the U.S. Army Medical Command opened its first Community Based Medical Home in a concerted effort to improve upon its healthcare delivery system, bringing the Medical Home model of care to Army Medicine. According to Army Medicine [http://armymedicine.mil] the Patient Centered Medical Home is "both revolutionary and old-fashioned." Each patient works with a team of healthcare providers to develop a comprehensive, personal healthcare plan.

Since the first clinic opened at Fort Campbell, the clinics have sprung up in and around Army military treatment facilities, and from the very beginning, the Southern Regional Medical Command's clinics began striving to exceed expectations. To date, 14 of our Patient Centered and Community Based Medical Home clinics have received the highest level of recognition, Level 3, from the National Committee for Quality Assurance, a not-for-profit organization dedicated to improving health care quality. In order to meet the highest level of recognition, the military must achieve the same high standards as civilian and private medical treatment facilities and clinics.

"As leadership, we are exceptionally proud that this many clinics have achieved this recognition so rapidly," Col. Kyle D. Campbell, SRMC Chief of Staff explained. "It is a testament to all the dedicated staff in the Southern Region whose excellence has been recognized as they improve business processes and patient care during the implementation of the full Medical Home model across the Region."