Customer Service
Chief Warrant Officer 3 Christina Howard assists a customer at the S1 (Personnel) office of the 470th Military Intelligence Brigade.

Intelligence and Security Command Adjutant General's Corps Warrant Officer of the Year for 2012.

That's the long title of distinction recently received by Chief Warrant Officer 3 Christina Howard, human resources technician for the 470th Military Intelligence Brigade. She also was the first to receive that honor, which INSCOM similarly bestowed on top performers among its officers, noncommissioned officers, Soldiers and civilians in the human resources career field for the first time this year.

Howard was selected from warrant officer nominees from throughout the command's eight brigades, two groups and other subordinate organizations. The command's assistant chief of staff, G1 (Personnel), Col. Jay Waters, presented the award to Howard during the G1/S1 Personnel Training Event at Fort Belvoir, Va.

"I felt honored that I was submitted for the award," Howard said. "I felt surprised and honored when I got selected."

Howard has been dealing with human resources or personnel matters almost since she began her military career in 1994.

"It's about helping Soldiers get where they need to be in their jobs," she explained. "It's getting Soldiers the tools they need to be successful."

Howard shared with other human resources technicians her own advice to herself.

"Don't forget to provide the best customer service to both military and civilians," she said. "And never forget that I came up through the ranks."

Page last updated Thu December 6th, 2012 at 00:00