Housing services helps with off-post residence needs

By Col. Paul Hossenlopp, Fort Sill Garrison commanderMay 3, 2012

Did you know every Soldier who is either inbound or outbound is required to process through the housing services office at the Welcome Center, Building 4700 Mow-Way Road?

This requirement serves a three-fold purpose:

1. Soldiers can obtain important information regarding all aspects of housing for the local community at their new duty station;

2. If permissive TDY is authorized the housing services office will validate and stamp the Department of Army Form 31 the first day of the PTDY; and

3. The housing services office staff provides relocation information and home-finding assistance for the gaining installation.

Housing services staff members make it their priority to make the transition as smooth and as easy as possible.

The four staff members take on this responsibility with pride and provide a professional environment for all who visit the office.

Their mission is to provide assistance to all service members, DoD civilians and families with all off-post housing needs, quality up-to-date information pertaining to all aspects of military relocation needs, mediating disputes, counseling and educating customers, and providing guidance on the local housing market.

The office staff serves, on average, more than 30 customers with housing-related issues on a daily basis. They also hold briefings informing all incoming personnel of off-post requirements.

They also sponsor quarterly home buying seminars to inform and educate service members on the home buying process. To further enhance these seminars, a panel of lenders, home inspectors and real-estate professionals volunteer their time to make this a successful program.

A partnership has developed with the housing services office staff and the local communities that includes Lawton, Elgin, Cache and many other outlying towns.

This transformation has solidified their relationships with these communities and the partnership has benefited service members and their families. Their focus and energy is directed to off-post which gives them a direct link to landlords and property managers.

This partnership also helps these property professionals understand the needs of the housing services office customers and families.

Fort Sill's housing services office is set up to provide a warm and inviting atmosphere for Soldiers, civilians and families. Every customer that visits the office may sit comfortably while waiting to speak with the next available representative.

Additionally, the housing services office information center computer station is equipped with a comfortable seating arrangement with full printing capabilities. For the customers' convenience, local Web pages, Automated Housing Referral Network and Army Housing Online User Services are bookmarked for easy access.

The assistance offered by the housing services office may often save customers money and possible later inconveniences should you be unaware of the regulations governing off-post housing.