Fort Campbell still in testing stages for automated entry system
November 4, 2011
(FORT CAMPBELL, KY, Nov. 3, 2011)--The process to enter post will change within the next several months, and Fort Campbell officials emphasize patience and preparation during the transition.
The Automated Installation Entry System is installed at each of Fort Campbell's gates, and it will go online as soon as the contractor of the project remedies any final glitches and completes the final testing stages. The guard presence will continue at all gates and personnel not registered into the system will have their DoD Identification checked by the guards.
"What we're doing right now is we haven't set a date for it to kickoff post-wide, because the people who are putting it in have to do some tests," said Lt. Col. Lonny McDonald, director of Emergency Services.
This system means a new way of getting on to post. Instead of merely having a gate guard visually check passes as people enter, AIE eliminates the need for this interaction. Instead, most Soldiers, Family members and civilians will scan their identification card at the scanners located at each lane.
The scanners read the card, which double checks the driver's information in databases, as a guard on duty visually checks the vehicle for anything suspicious. The new system also operates on a "trusted traveler" model, which eliminates the need to scan passenger IDs.
Once an individual's card is scanned, the barrier arm gate will rise and allow the vehicle to enter Fort Campbell.
In order to have a card become functional in AIE, individuals must register at a Vehicle Registration location, such as the one located in the Town Center (Building 94). After registration, community members can practice scanning their card at the demonstration station.
In order to complete this process post-wide, a registration schedule will be released prior to the system becoming active for the general population. Soldiers must be registered before their Family members (without CAC cards) because the accounts are linked in the system, and post officials hope to prevent any problems that might require individuals to re-register multiple times.
Visitors and contractors without CAC cards must still register at Gate 4 Visitor's Center, exclusively. Contractors using a temporary Eagle Card pass, but who are sponsored, will receive a card eventually capable of scanning at the AIE lanes.
"It will be a system-generated card, but again, we will be working with all the CORs to make sure we have the current employees," DES Chief Physical Security Deanna Cote said.
Visitors and contractors are not entitled to the "trusted traveler" program, Cote said.
For individuals with multiple cards, for instance a person with a CAC and Family member ID, should register both. Also important to remember as this process moves forward is that every time a community member receives a new ID card of any type, it must be registered into the system.
"Because the AIE system will register the barcode, not the person obviously," McDonald said. "It's going to be the barcode. So when your ID card changes, your barcode changes. You go back over, and what they'll do is they'll basically pull up your account and do what they need to do to register that new barcode."
Many people think they will not be able to get on post if they are not registered, but this is not the case as regular gate guard only lanes will remain even as the system is put to greater use.
"All gates and lanes have the system installed," explained DES Security Specialist Gail Zuniga. "However, not all lanes will be automated. There's a guard required at every lane. Visitors will have to see a guard, and people who are not registered into the system will have to go through the guard lanes versus the AIE lanes."
The gate guards may manually check IDs during peak times of day or at higher Force Protection times.
The endurance test of the system began Monday, with one AIE-enabled lane available at Gate 4 (the lane furthest right). The test, in which a select number of garrison employees are participating, continues through Nov. 11.
"We're going to have some hiccups with the community members not scanning it right, not being used to it," McDonald said. "So it will take a little bit longer. Once everyone gets used to using it, actually it's going to be very quick."
The AIE lanes should get about seven to nine people through in a minute, McDonald added, while an average gate guard can get about 10 people through the lane in the same time period.
As with any change, it will take time for post diverse population of Soldiers, civilians, Family members and retirees to get used to the system. However, officials say there are many benefits with an automated system.
"There's always learning curves with a new system, as far as learning how to hold your CAC card or your ID card," Cote said.
The automated system should be fast, other than at peak times of day, such as when Soldiers are reporting for PT or civilians coming to work in the morning.
"We don't release the system until it's ready for the community, because nothing's going to be more frustrating to a community member than having their ID card scanned and nothing happens," McDonald said.
Those with further questions about AIE can contact Access Control at (270) 412-2386.