Hunter receives customer service award

By Ms. Jennifer Bacchus, Anniston Army Depot Public Affairs OfficeJune 10, 2011

Hunter received customer service award
(Photo Credit: U.S. Army) VIEW ORIGINAL

When Matt Hunter arrived at Anniston Army Depot in 2006, he was one of the top experts on the Standard Industrial Fund System. That expertise came, in part, from Hunter’s selfless willingness to help others, a trait that garnered him the Defense Finance and Accounting Service’s Customer Collaboration Award.

“In the spirit of customer collaboration and recognizing those customers who partner with DFAS to develop or improve our business processes and provide value-added customer solutions, we would like to recognize Mr. Matthew Hunter from the Anniston Army Depot, under the Tank-Automotive and Armaments Life Cycle Management Command, and the significant contributions he has made over the last few years in support of DFAS and the development and deployment of the Army’s Logistics Modernization Program,” reads the justification for Hunter’s award.

Hunter, who serves as the depot’s chief of the Managerial Accounting Division in the Directorate of Resource Management began his relationship with DFAS in 1993 when, while working for the Army Audit Agency, he assisted with an audit of financial statements at Rock Island Arsenal.

He took his role as auditor a step farther than necessary when he found an issue in their inventory records reconciliation and not only informed them of the issue, but showed them how to fix it. Later, many of the employees who were part of that Rock Island audit were consolidated into DFAS.

“I just took the extra step for them and that set the stage for the relationship we have enjoyed ever since,” said Hunter.

When the Logistics Modernization Program came on the scene in the early 2000s, he began to work with DFAS to map the LMP system. During this time, he was continuing a career path that would bring him here, to ANAD.

He worked to create a data cleansing guide for SIFS, to assist with the transition to LMP. Because of this, Corpus Christi Army Depot and Letterkenny Army Depot each asked for his help during their data migration period leading to the second deployment of LMP.

In 2009, Hunter came up with the idea of an accelerated year-end closeout and tested it here. This made it possible to do the third deployment of LMP, which included Anniston Army Depot, at year end instead of in the middle of the fiscal year.

“I never worked so hard in my life as I did those last three or four days,” Hunter said of the data migration that led up to the third deployment of LMP.

“He was very instrumental, from an installation standpoint, in getting us transitioned into LMP,” said Dennis Brooks, the depot’s director of resource management.

In October 2010, Hunter was presented an award and commander’s coin from DFAS in appreciation for his contributions during the second and third deployments of LMP.

The DFAS award was presented to Hunter at the American Society for Military Comptrollers 2011 Professional Development Institute conference in Minneapolis, Minn. June 1, DFAS Service Day.

“I was excited, but also a little nervous,” said Hunter, “because after the presentation they wanted me to give a 20-minute speech.”