New Web site offers training, resources for casualty assistance, notification officers
November 6, 2006
WASHINGTON (Army News Service, Nov. 3, 2006) - A new Casualty Assistance Training and Resource Web site is available on S1NET, the Army's Battle Command Knowledge System, to help those who aid family members after a Soldier's death.
Created as a one-stop source for casualty training and resources by the Casualty and Mortuary Affairs Operations Center, the site is home to the Army's first standardized, Web-based, mandatory training curricula for casualty notification officers and casualty assistance officers.
Training and certification classes were previously developed and implemented by installation Casualty Assistance Centers. The new online courses have become the base training curricula for all CACs worldwide, though installation CACs may supplement the standard curricula with discussions, role-playing exercises and geographic location-specific information.
The Web-based format affords Soldiers in remote locations 24/7 access to the same level and quality of training that was normally available only at key installations, according to Lt. Col. Bob Amico, chief of the newly established Training Branch, Human Resources, Command Casualty and Mortuary Affairs Operations Center.
"It will allow us to better serve the families of our fallen comrades," he said.
Users who've been assigned as CAOs or CNOs are already praising the new site.
"There are always nuances and specifics to each Soldier that make translating the information important," said Maj. Brad Hilton, who performs casualty notification and assistance duties monthly.
Users must have an Army Knowledge Online user ID and password. Though membership is not necessary to use the site, members do have the added benefit of sharing tips and lessons learned, as well as the ability to seek advice from fellow casualty support professionals.
The site is available at https://www.hrc.army.mil/site/Active/TAGD/CMAOC/cmaoc.htm or https://forums.bcks.army.mil/CommunityBrowser.aspx'id=218735.