Tobyhanna analyst named one of AMC's top 10 employees

By Ms. Jacqueline Boucher (AMC)July 2, 2010

TOBYHANNA ARMY DEPOT, PA. - A Tobyhanna supply system analyst was selected as one of the Army Materiel Command's top 10 employees for 2009.
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TOBYHANNA ARMY DEPOT, PA. - A Tobyhanna supply system analyst was selected as one of the Army Materiel Command's top 10 employees for 2009.

Michele Fairservice claimed the Louis Dellamonica Award for Outstanding AMC Personnel for her work on the Industrial Product-Support Vendor (IPV) program.

IPV is a new process for providing high volume, low cost parts. Fairservice and other members of the Production Management (PM) Directorate's Materiel Management Division oversee the program, which consists of 3,200 national stock numbered items, located in 10,600 storage bins across 69 cost centers.

Fairservice was surprised and honored to win the award; however, she feels it was a team effort.

"I work with dedicated and focused people," she said, explaining that everyone has taken a real interest in this initiative. "They have enabled me to concentrate on overseeing the contract while they have handled daily tasks."

Fairservice was chosen to implement and lead the critical program based on her knowledge and strong work ethic. According to Division Chief Michael Henry, she was the ideal person to lead the IPV cell.

"Michele has always shown a very innovative mind and a strong personality," Henry said. "She is extraordinarily capable at communicating and working with people at different levels of any organization."

According to the nomination package, Fairservice developed and documented processes to handle complex issues. Documents described how Fairservice's positive attitude, leadership skills and professionalism convinced skeptics to a more efficient way of doing business.

Throughout the IPV implementation, Fairservice educated the work force on the benefits of IPV to the overall supply chain initiatives at Tobyhanna. She also developed and presented briefings to all levels of management to ease the transition for depot employees.

"I like working with the work centers, helping them get what they need when they need it to support the warfighter," Fairservice said. "I also enjoy interacting with the technicians in the cost centers - I want to hear their concerns and problems so we can improve and move ahead."

The Louis Dellamonica Award was established to recognize outstanding work accomplishments that have significantly contributed to AMC's mission and overarching goals and objectives. Nominees are judged on how their initiatives measurably improve their work environment and AMC's mission, how they motivate and inspire fellow employees to improve or increase the quality of their own work, and how well they are viewed by peers, subordinates and supervisors.

Gen. Ann E. Dunwoody, AMC's commanding general, presented a certificate of achievement, four-star note and plaque to each recipient at an awards ceremony at AMC's forward headquarters at Redstone Arsenal.

Tobyhanna Army Depot is the Defense Department's largest center for the repair, overhaul and fabrication of a wide variety of electronics systems and components, from tactical field radios to the ground terminals for the defense satellite communications network. Tobyhanna's missions support all branches of the Armed Forces.

About 5,600 personnel are employed at Tobyhanna, which is located in the Pocono Mountains of northeastern Pennsylvania.

Tobyhanna Army Depot is part of the U.S. Army CECOM Life Cycle Management Command. Headquartered at Fort Monmouth, N.J., the command's mission is to research, develop, acquire, field and sustain communications, command, control computer, intelligence, electronic warfare and sensors capabilities for the Armed Forces.