AMEDDC&S receives Award for Excellence

By Lori NewmanFebruary 25, 2010

Award presentation
(Photo Credit: U.S. Army) VIEW ORIGINAL

FORT SAM HOUSTON, Texas -- The Army Medical Department Center & School received a prestigious award from the Balanced Scorecard Institute Feb. 18 during its Leadership Call.

The Balanced Scorecard Institute helps organizations succeed through improved strategic focus and performance.

"Balanced scorecard is about superior decision making and starting right here in the schoolhouse is the appropriate place," said Kevin Zemetis, vice president of International Operations at the Balanced Scorecard Institute.

According to the institute's Web site, a balanced scorecard is a strategic planning and management system used to align business activities to the vision and strategy of the organization, improve internal and external communications, and monitor organizational performance against strategic goals.

"Our balanced scorecard actually is our corporate strategy. The AMEDDC&S was fortunate to be out in front of a lot of the Medical Command in its balanced scorecard development," said David "Scott" Hencshel, balanced scorecard professional and chief of the Team Improve-ment Office of Strategy and Innovation for AMEDDC&S.

"If you know anything about the balanced scorecard you know that the leadership has a piece that they do and the workforce has a piece that they do; and most institutions fail at that linkage between what leadership wants and what the workforce does. The BSC represents that tool to connect those things, Hencshel said.

"We have been very fortunate in our product development and in realizing the potential that our institution has by appropriately using the balanced scorecard."

Czerw thanked Col. Donna Whittaker and her team for their efforts in implementing the balanced scorecard process.

"On behalf of all of us, we accept this award for where it really happens, where the rubber meets the road, that is all of these individuals who are sitting in these seats today," Czerw said. "On behalf of all the ladies and gentlemen here today we accept this award, thank you."

"Very few organizations have received this award," Zemetis said.

"What is really amazing about the work you guys have created to date is you have done it largely unassisted, which is not usually the case with most of our clients."