BRAC Hotline Answers Employee, Soldier Questions
October 5, 2009
- FORSCOM headquarters establishes a telephone hotline to help Soldiers, Army civilians and their families
- Taking care of people a priority as U.S. Army Forces Command headquarters prepares for relocation
- FORSCOM leverages old, new technology to keep audiences informed during BRAC transition
FORT MCPHERSON, Ga. (Oct. 2, 2009) Aca,!" Most people have an idea in the middle of the night, or a thought thatAca,!a,,cs important while away from the office Aca,!" one that might not be remembered later. Now, if that thought or question pertains to the U.S. Army Forces CommandAca,!a,,cs move to Fort Bragg, youAca,!a,,cre in luck! A new Base Realignment and Closure hotline, designed to link Soldiers and employees to professionals for answers, is available any time, any day.
Aca,!A"The purpose of the BRAC hotline is to answer employeeAca,!a,,cs question about any BRAC issue,Aca,!A? said Lou Smith, FORSCOM human resources specialist. Aca,!A"It will provide a ready source of answers to questions.Aca,!A?
When an employee dials the FORSCOM BRAC hotline, a recording directs the caller to leave a message with their specific question. Smith and Larris Marks, the FORSCOM BRAC civilian human resources advisor, receive these messages, which are transcribed, daily. On Fridays, the questions and answers of the week will be emailed to civilian human resources representatives in each division, who will forward them to everyone within their organization.
Aca,!A"We are trying to take care of people (during the BRAC transition),Aca,!A? said Smith. Aca,!A"This is another effort to do just that and allow the employees to make an informed decision about the upcoming move.Aca,!A?
Smith said once several questions and answers are compiled, the information will be uploaded to the FORSCOM BRAC portal site, which provides another source of immediate feedback.
Aca,!A"The hotline will be up until the gates close (at Fort McPherson),Aca,!A? Smith added.
NOTE: The BRAC hotline number is 404-464-7381. To view FORSCOM's BRAC portal site, visit https://fcportal.forscom.army.mil/sites/g1/g1admin/BRAC/default.aspx.