USAHC-SB strides towards innovative care giving

By U.S. Army Health Clinic-Schofield BarracksMarch 27, 2015

USAHC-SB strides towards innovative care giving
(Photo Credit: U.S. Army) VIEW ORIGINAL

SCHOFIELD BARRACKS, Hawaii -- Army Medicine leads the nation in transforming the delivery of health care.

The U.S Army Health Clinic-Schofield Barracks invites you to be a member of this better way forward by actively participating in our Patient-Centered Medical Homes (PCMH).

Using the PCMH model, we are transforming Army Medicine's Health Care System into a System for Health.

-- Variety of services

In efforts to provide the most value for your time, we offer a wide variety of coordinated health care services under one roof.

The Schofield Barracks PCMH features clinical pharmacy, nutrition, nurse case management, smoking cessation, embedded behavioral health and on-site OB GYN providers, no referral needed.

With a team-based approach, you get a broader scope of medical care. We recognize easier access to medical care is important to patients.

Army Medicine invests in several tools to increase ease of access. One tool that enhances access to medical care is portability; no matter where you are located, the resources below are available to you.

•Nurse Advice Line: The NAL is available 24 hours a day, seven days a week. NAL can advise when and how to seek care for an urgent problem or give instruction on self-care at home.

Patients can schedule next-day appointments with their primary care team. Call the NAL at 1-800-TRICARE (874-2273), Option 1.

•Relay Health: It's a secure email messaging system that gives patients access to communicate directly with their provider and nursing team. It is available 24 hours a day, seven days a week. Patients can request appointments, prescription refills, labs and X-ray results, track referrals and communicate with their PCMH care team.

•Tricare Online: Members who register for TOL at their assigned military treatment facility can schedule appointments, check the status of prescription medications, refill prescriptions and view test results.

Most health care systems do not engage patients until they reach out for care. When a patient enrolls in one of the medical homes, they are assigned a team of medical professionals focused on providing personalized comprehensive health care. This includes updating patients on preventive measures designed to keep them from becoming ill. Don't be surprised if you receive one of our reminders on preventive services as our team focuses on your health.

Whether you are new to the community or are a long-established patient at Schofield, we invite you to attend one of our clinic tours to see the PCMH difference for yourself. Every third Thursday of the month, the USAHC-SB conducts a clinic tour, which begins in the Pharmacy waiting room at 2 p.m. There are no reservations required.

-- Making Contact

Schofield PCMH is open to any tri-service dependent who is enrolled in TRICARE Prime. To check on or update your enrollment, call United Healthcare at 1-877-988-9378.

Schofield PCMH has both Family Medicine and Pediatric Care Teams; the choice is yours.

One site to look up your latest preventive health measures is at www.uhcpreventivecare.com. Contact your provider via email, phone or with a visit to learn more.

TOL also provides members real-time access to enrollment-related transactions, like updating an address or telephone number and transferring enrollment between a TRICARE region or facility.

Related Links:

U.S. Army Garrison-Hawaii

Tripler Army Medical Center

U.S. Army Health Clinic-Schofield Barracks