WHEELER ARMY AIRFIELD -- The garrison's quarterly Facebook Town Hall is scheduled for March 4, 6-7:30 p.m., under the "Event" tab at www.facebook.com/usaghawaii.
The virtual event allows Soldiers and civilians the opportunity to present community-wide concerns to installation leaders.
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"This town hall opens the door to real-time communication between the U.S. Army Hawaii population and the subject matter experts who can address questions about garrison services and programs," said Col. Richard Fromm, commander, U.S. Army Garrison-Hawaii.
In this convenient forum, participants can post comments prior to the event, as it doesn't require in-person attendance during the 90-minute exchange.
"Facebook is a familiar form of communication for Soldiers and families," he said.
Participants are asked for patience when waiting for a response from representatives in the Directorate of Emergency Services, Island Palm Communities, the Directorate of Public Works, and the Directorate of Family and Morale, Welfare and Recreation.
All original comments posted before or during the town hall will be answered, if not during the event, in the days following.
Individuals taking part in the digital discussions also should review the posting policy located under the "About" tab before participating. Comments that include swearing or comments that are personal attacks, obscene or abusive will be removed, and the user may be banned from interacting on the page.
Attendees visiting the digital town hall are reminded to provide as much detail as possible, so questions can be understood and addressed without requiring follow-up questions. For example, if asking about road conditions, provide the street name, installation and the closest cross streets, buildings or landmarks. This method will help DPW pinpoint the location in question exactly, which will facilitate a faster response -- both online and real-world.
• Posting Tips
Follow these tips for best interactions:
>Be proactive.Post your installation-wide concern in the days and hours prior to the live event -- before the page gets extremely active.
>Be specific. Include as much detail as possible, including items like the neighborhood, street and intersection, if applicable.
>Be patient. Reposting your question doesn't get it answered faster. All original comments posted before or during the town hall will be answered in a couple days.
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