Quality Month concludes with presentation
November 19, 2008
By Tony Medici
TOBYHANNA ARMY DEPOT, Pa. - In 1984, President Ronald Reagan announced October as National Quality Month. The campaign focuses on the significance of quality and continuous improvement. The depot has been recognized by the American Society for Quality as a sustaining member for the past 24 years.
The depot receives recognition through awards, Shingo prizes and customer recognition for quality standards, and was also a finalist for the ASQ International Team Excellence Award.
During the brief, William Levinson, Lean Six Sigma quality consultant, gave examples of how Henry Ford developed a comprehensive Lean enterprise system that is the basis for present-day Lean concepts. Ford created a proactive corporate culture that supported recognizing waste on sight. Front-line workers were empowered and encouraged to eliminate waste, Levinson explained.
He also touched upon Value-Stream Analysis and how it identifies which operations add value to a product, and explained that single-piece flow reduces cycle time and makes process control easier.
Levinson concluded the presentation by encouraging starpoints to present Ford's down-to-earth and hands-on approach to depot employees.
Tobyhanna Army Depot is the largest full-service Command, Control, Communications, Computers, Intelligence, Surveillance, and Reconnaissance (C4ISR) maintenance and logistics support facility in the Department of Defense. Employees repair, overhaul and fabricate electronics systems and components, from tactical field radios to the ground terminals for the defense satellite communications network.
Tobyhanna's missions support all branches of the Armed Forces. The depot is the Army Center of Industrial and Technical Excellence for Communications-Electronics, Avionics, and Missile Guidance and Control Systems and the Air Force Technology Repair Center for ground communications and electronics.
About 5,700 personnel are employed at Tobyhanna, which is located in the Pocono Mountains of northeastern Pennsylvania.
Tobyhanna Army Depot is part of the U.S. Army CECOM Life Cycle Management Command. Headquartered at Fort Monmouth, N.J., the command's mission is to research, develop, acquire, field and sustain communications, command, control, computer, intelligence, electronic warfare and sensors capabilities for the Armed Forces.