The MICC is a great place to work

By Brig. Gen. Jeffrey Gabbert, Mission and Installation Contracting Command commanding generalJanuary 15, 2015

The MICC is a great place to work
1 / 3 Show Caption + Hide Caption – During a recent trip to MICC-Fort Campbell, Kentucky, Brig. Gen. Jeffrey Gabbert met with contracting staff on the installation who coordinated his visit to encompass meeting with a contracting officer representative for customer Kreckel NCO Academy.... (Photo Credit: U.S. Army) VIEW ORIGINAL
The MICC is a great place to work
2 / 3 Show Caption + Hide Caption – During a recent trip to MICC-Fort Campbell, Kentucky, Brig. Gen. Jeffrey Gabbert met with contracting staff on the installation who coordinated his visit to encompass meeting with a contracting officer representative for customer Kreckel NCO Academy.... (Photo Credit: U.S. Army) VIEW ORIGINAL
The MICC is a great place to work
3 / 3 Show Caption + Hide Caption – During a recent trip to MICC-Fort Campbell, Kentucky, Brig. Gen. Jeffrey Gabbert met with contracting staff on the installation who coordinated his visit to encompass meeting with a contracting officer representative for customer Kreckel NCO Academy.... (Photo Credit: U.S. Army) VIEW ORIGINAL

Happy New Year! I'm so proud of all we've accomplished as a team in 2014. The MICC has made tremendous strides toward improving every facet of what we do -- from deploying many of our members forward and fielding the Contracting Tactical Operations Center application across the command to strengthening personal and professional accountability, and adopting metrics to measure our performance.

Contracting is our core competency, but we do more than write contracts. We deliver mission essential supplies and services our Soldiers rely on every day. You're not just doing paperwork and administering another contract; you're providing valuable services vital to the success of our Army and nation.

I recently visited our Fort Campbell office and had the wonderful opportunity to see first-hand the true meaning of responsive contracting solutions. Along with the contracting officer and the contracting officer representative, we sat in the Fort Campbell NCO academy dining facility not just to have a meal, but also to witness the direct impact our DFAC contract had on the Soldiers from the academy and others at the post who ate there three times a day.

Command Sgt. Maj. Carel Tate, the academy command sergeant major, said, "Whether you know it or not, the services delivered from DFAC contract unequivocally enhances the morale, well-being and even the ability for the Soldiers to learn in the classroom." So it's not simply a DFAC contract; it's a responsive solution that enhances the lives of our customers.

The MICC must continuously provide responsive, complete and compliant contracting solutions so the Army can keep rolling along. To accomplish our mission successfully, we have established tools to help each of us perform our jobs more efficiently and effectively. Everyone must understand that CTOC, our command metrics campaign and the MICC 2025 plan are all interconnected. CTOC is a powerful tool that gives everyone the ability to see where the work is and how we can operate more effectively and efficiently. As we fully implement CTOC in all our operations, our metrics will reflect the quality of our performance. We are now measuring ourselves to take the subjectivity out of your performance. And by planning to align our organization for success in 2025, we will be structured for maximum efficiency while ensuring not a single employee is displaced. Staffing and alignment decisions being made as part of MICC 2025 are essential to meet the resource constraints that are placed on the Army. Know that we also are reorganizing at the headquarters to improve, synchronize and increase the efficiency of our contracting operations to best support the field.

Accountability is the fabric and essence of what we do. By holding ourselves accountable for everything we do, we bring value to our unit as well as improve our work areas. Accountability breeds responsibility.

With CTOC, metrics, a solid MICC 2025 plan and accountability, we now have all the tools in place that will make the MICC a great place to work. The next phase is that we have to execute our mission as professionals to maintain our reputation as the Army's premier contracting organization.

I want every team member to believe the MICC is a great place to work. And if there is something you're not satisfied with at work, then let me know. I'm willing to explore every possibility to put the proper tools in place as well as give every MICC Soldier or Army civilian an opportunity to perform at their highest levels. You are owed that, and it is my responsibility to make sure you have what you need to succeed. In turn, you accomplish the mission as you provide everything our Soldiers and their families need to sustain the strength of the nation.

As a command, we are getting better. Together, using the CTOC, metrics and MICC 2025 tools, we can achieve even higher levels of exceptional performance. As we continue throughout 2015, we have so many things to be thankful for. We have a great team, and I ask for your continued support to ensure every team member knows that the MICC is a great place to work.