JOINT BASE SAN ANTONIO-LACKLAND AIR FORCE BASE, Texas. -- Becoming a High Reliability Organization (HRO), adapting to maintain readiness, and developing leaders were a few of the key focus areas of the U.S. Army Medical Command's Command Team Leader Development and Training Session (CTLDTS) held here Nov. 19-21 in the Gateway Club.
Army Surgeon General and Army Medical Command (MEDCOM) commanding general, Lt. Gen. Patricia D. Horoho, and MEDCOM command sergeant major, Command Sgt. Maj. Gerald Ecker, hosted the 3-day training event.
The theme for the training session was 'Adaptive leaders - changing the organizational culture and optimizing readiness to become a Highly Reliable Organization.'
By definition, an HRO is an organization that has succeeded in avoiding catastrophes in an environment where normal accidents can be expected due to risk factors and complexity. HROs meet the standards for their industry by having well-established policies and systems in place that ensure consistency of practice and enable them to reach their goals and avoid errors. Examples of HROs include; Air traffic control systems, naval aircraft carriers, and nuclear power operations.
"We have to empower the entire staff to become a HRO," said Maj. Gen. Jimmie O. Keenan, Deputy Commanding General (Operations), MEDCOM and Chief, U.S. Army Nurse Corps. "It's going to take all of you to do this."
Horoho told attendees they were a key part of Army Medicine's future.
"Be thinking about how we can build the right base so that we are relevant, agile and flexible for the future," she said. "Every Soldier should be continuously medically-ready and not just train-up to be medically-ready. Army Medicine should lead the way in human performance."
Horoho also touched on tele-health and tele-medicine. "We have to leverage technology into the Lifespace," she said. "We've got to be prescribing more apps than pharmaceuticals."
Attending the conference were more than 300 Army Medicine military, dental and veterinary treatment facility commanders and command sergeants major, as well as senior Army Medicine leaders.
Training conference participants discussed a variety of medical related topics including; the principles of a HRO operating within the Operating Company Model (OCM), System for Health Readiness, Army Medicine's Workforce 2020, accountability, and leadership.
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