Reset cell coordinates repair work, equips warfighter
October 23, 2008
TOBYHANNA ARMY DEPOT, Pa. - A unique three-person Reset cell monitors thousands of critically needed systems and components moving in and out of Tobyhanna.
CECOM Life Cycle Management Command's item managers, project leads and liaison officers from around the world work with John Cramer (a resident of East Stroudsburg), Walter Rosati (a resident of Gouldsboro) and Patricia Pule to provide equipment to warfighters. Cell members are the depot's single point of contact for an Army-wide LNO structure that coordinates Reset actions for units in the United States, overseas and Southwest Asia. LNOs work directly with the units and divisions in the field, and are responsible for getting items to Tobyhanna.
"We are the eyes and ears of the CECOM Reset program on the depot," said Cramer, who noted the depot Resets about 25 different systems. Furthermore, having access to Army databases such as Logistics Information Warehouse, Logistics Modernization Program, Property Book Unit Supply Enhanced and Global Transportation Network, Tobyhanna will be able to research and investigate property accountability issues and unit requirements, the senior logistician said.
"Walter and I have a strong working knowledge of the Army force structure and support elements," Cramer said.
For an item to constitute as Reset, it must be restored to combat capability, based on established maintenance standards. Also it must be an "end item," meaning that it is a complete system, not a component of a system.
The CECOM Operations Branch is responsible for gathering information and providing the status of Reset to command- and Army Materiel Command-level leadership, according to Edward Daly, data integrity team lead at Fort Monmouth, N.J. He explained that the branch monitors the progress of Reset efforts, resolves issues and problems, gathers information, and provides the status of the command's efforts to meet Reset timelines for Army units.
"The Reset cell is actively engaged with the LRC community in support of our Reset mission at Tobyhanna," Daly said. "They are doing a great job and the word is spreading about the services they provide to all weapon system directorates at Fort Monmouth and internally at the depot."
At the local level, Reset cell members work with depot organizations such as Defense Distribution Depot-Tobyhanna and the Commodity Processing Branch of the Material Management Division, Production Management Directorate to orchestrate Reset efforts. The Reset cell also meets with production controllers to ensure items are posted into the database.
Rosati describes his job as a lot of research and leg work.
"We find answers for the LNO in the field, item manager or controllers who are having trouble verifying information regarding equipment at Tobyhanna," he said.
Cell members support Reset work for the CECOM Logistics and Readiness Center. They have onsite offices here, although Rosati and Cramer report to the center's Logistics Engineering Operations Directorate at Fort Monmouth, N.J. Pule was hired to support the Communications Security Logistics Activity in Fort Huachuca, Ariz.
Daly added, "They [Rosati, Cramer and Pule] have far exceeded my expectations and timelines for setting up shop and executing our mission intent effectively. We can contribute this success to the fact that John, Walter and Patricia bring many years of experience and expertise in Command, Control, Computers and Communications (C4) Intelligence, Surveillance and Reconnaissance Logistic Operations and communications security at Tobyhanna, plus DDTP."
"These individuals have consistently made outstanding contributions and provided selfless service to the Reset mission and the warfighter's equipment readiness," Daily said. "Their efforts have made a positive and significant contribution to the Global War on Terrorism."
Since 2003, Tobyhanna has executed 856 Reset programs and repaired 113,968 units. In fiscal year 2008, the depot Reset 28,804 systems with 106 different national stock numbers under 72 line item numbers for five CECOM directorates.
The Reset cell documents and tracks all inbound and outbound automatic Reset induction and intensive management item equipment repaired at the depot. The ARI lists equipment turned in for repair and returned to the Army supply system. IMI lists equipment turned in for repair and return to the unit.
"We work with people every day to ensure we have visibility of all ARI and IMI received or shipped from DDTP or Tobyhanna," Cramer said.
Pule maintains an in-house database that tracks thousands of communications security assets. The system can identify, track and account for items sustained and repaired as part of the Reset program.
"I update, audit and maintain the database system on the depot," Pule said, explaining that she generates and distributes reports to keep unit-level customers aware of the status of their equipment. "I'm on hand to track and physically locate any asset that CSLA personnel may question or wish to verify," she said.
"The guys handle many different assets within the Reset realm, whereas I strictly support one COMSEC system that has thousands of components." Employees in COMSEC have Reset over 100,000 communication items since 2004.
Pule strives to minimize frustration and fill in the blanks for Department of the Army-level program managers to unit-level Soldiers.
"I think that any time you can offer on-hand representation to a multi-tiered process, all process-users win," Pule said. "I believe my job here gives customers a sense of satisfaction knowing there is someone working to answer their questions and resolve their issues.
Project leads for two CECOM programs claim the Reset cell has simplified their jobs.
Dina Flory, CECOMs project lead for System of Systems generator Reset, is working with the Reset cell to ship generators and sets of generators from Tobyhanna.
"I'm working with the Reset cell to have these items shipped for Reset and eventually returned to service," Flory said.
There are about 4,000 generators and trailers going through Reset annually. System of Systems maintains that the entire systems be shipped here for maintenance.
Once here, the systems are broken down into components, which are shipped to respective Reset locations for repair. Afterward, the components are returned to Tobyhanna, assembled and shipped to their destination.
"We want the generators and trailers shipped here as an entire system," Flory said. "That way, systems go back to the unit whole instead of in pieces."
When Flory visits the depot, members of the Reset cell assist her with locating equipment needed to meet mission requirements.
"That's what is so great about Tobyhanna," Flory said. "I find things that we need to support different missions and the Reset cell helps me check documents and work the system to get the job done."
Whenever electronic shop vans are headed for the depot, Steven Rowe gives a heads up to the Reset team and controllers. He boasts a close working relationship with the entire ESV team, claiming the program runs smoothly because of the caliber of people who work here.
"John is my key resource at Tobyhanna," said Rowe, CECOM ESV Reset Manager. Rowe monitors vans coming into the depot and being shipped to units worldwide.
"We track the shipment to DLA (Defense Logistics Agency), from there the Reset cell will track the system through the Reset process," Rowe said. "Cramer keeps me posted on the progress of the overhaul and lets me know when the ESVs are near completion so I can provide shipping instructions."
The Reset cell helps remove road blocks so item managers, project leads and liaison officers can provide necessary equipment to warfighters in the field.
"I see lots of good work being done by lots of dedicated people, and I'm proud to know that in some tiny, tiny way, what I'm doing does matter to the Soldier on the front line," Pule said.
Tobyhanna Army Depot is the largest full-service Command, Control, Communications, Computers, Intelligence, Surveillance, and Reconnaissance (C4ISR) maintenance and logistics support facility in the Department of Defense. Employees repair, overhaul and fabricate electronics systems and components, from tactical field radios to the ground terminals for the defense satellite communications network.
Tobyhanna's missions support all branches of the Armed Forces. The depot is the Army Center of Industrial and Technical Excellence for Communications-Electronics, Avionics, and Missile Guidance and Control Systems and the Air Force Technology Repair Center for ground communications and electronics.
About 5,700 personnel are employed at Tobyhanna, which is located in the Pocono Mountains of northeastern Pennsylvania.
Tobyhanna Army Depot is part of the U.S. Army CECOM Life Cycle Management Command. Headquartered at Fort Monmouth, N.J., the command's mission is to research, develop, acquire, field and sustain communications, command, control, computer, intelligence, electronic warfare and sensors capabilities for the Armed Forces.