FSRs learn job skills
August 26, 2013
TOBYHANNA ARMY DEPOT, Pa. --A Tactical Operations Center (TOC) setup is used to teach Field Service Representatives (FSR) the complexities of their job during an 18-week in-residence training course taught at Tobyhanna. It is used as a field environment classroom to simulate the actual environment FSRs will encounter on the front lines.
"Training in an actual TOC environment provides us with real world scenarios that we may encounter in the field," Williams said. "By using the equipment each day we became more familiar with it and learn how to recognize and mitigate problems and quirks associated with the system."
Derek Kinlaw said he has learned many new things while attending the training course. In comparison, he pointed out that the training provided here has surpassed other courses he's attended during his career.
"These skills will enable me to better support our Armed Forces in garrison and in the field," Kinlaw said. "I look forward to future training that involves generator repair and environmental control unit certification." Kinlaw is an electronics equipment specialist assigned to the same Fort Bragg division.
One student mentioned that when he first started Heating, Ventilation and Air Conditioning (HVAC) training he was confused and worried about being able to support the warfighters.
"After spending a week with the instructors here, things are coming together," Steven Henby, equipment specialist (electronics), FLSD Pacific Division, Far East Branch. "Now I'm confident about implementing HVAC in a combat setting."
Tobyhanna Army Depot is the Defense Department's largest center for the repair, overhaul and fabrication of a wide variety of electronics systems and components, from tactical field radios to the ground terminals for the defense satellite communications network. Tobyhanna's missions support all branches of the Armed Forces.
About 3,500 personnel are employed at Tobyhanna, which is located in the Pocono Mountains of northeastern Pennsylvania. Tobyhanna Army Depot is part of the U.S. Army Communications-Electronics Command. Headquartered at Aberdeen Proving Ground, Md., the command's mission is to research, develop, acquire, field and sustain communications, command, control computer, intelligence, electronic warfare and sensors capabilities for the Armed Forces.