Information Papers

Single Director of Information Management and Army Processing Centers

What is it?
Procedures for providing and acquiring information management services on Army installations are primarily the responsibility of the installation director of information management (DOIM). The DOIM ensures that common-user services (e.g., e-mail, user storage, office automation, collaboration, information assurance) are implemented and managed in accordance with current policy, procedural guidance, and management procedures. However, on some installations, tenant organizations have developed their own capability to provide the same common-user information technology (IT) services for their organizations. Duplicating these common-user services not only increases network vulnerabilities for exposure to intrusions, but also increases staffing requirements and, subsequently, the Army’s total cost of ownership for IT. Consolidating and managing installation common-user IT services at the enterprise level will reduce costs and enhance the Army’s ability to secure its networks.

What has the Army done?
Establishing a single DOIM on installations is an ongoing initiative aimed at providing all common-user IT services to all organizations and activities on posts, camps, and stations from a single environment. Under the single DOIM framework, tenant organizations on an installation will no longer develop, acquire or modify systems or applications to meet requirements for common-user services, and appropriate resources will transfer to the single DOIM. Tenant organizations are relocating their servers to the DOIM server farm, and installations are identifying all non-DOIM activities providing common-user IT services. Actions to complete the realignment of equipment and other resources to the single IT provider are ongoing on each installation.

What continued efforts does the Army have planned for the future?
The natural progression for consolidation is the movement of common-user services from an installation-centric service provider to a regional center that handles the needs of many installations. The first of these regional centers—known as Area Processing Centers (APCs)—was established in Oklahoma City, Okla., on March 30, 2007. APCs provide theater-level IT capabilities where functional and common-services information is stored, replicated, and centrally managed.

Using a phased approach, the Army will move to APCs to achieve enterprise-managed, consolidated IT services.

Why is this important to the Army?
Consolidating IT services significantly enhances the Army’s ability to deliver information services to the right place at the right time, secure that information from outside threats, and reduce the Army’s total cost for IT services.