Consolidated Information Technologies Services

What is it?  Procedures for providing and acquiring Information management services on Army installations are primarily assigned as the responsibility of the installation Director of Information Management (DOIM). The DOIM ensures that common user services (e.g., email, user storage, office automation, collaboration, information assurance, etc) are implemented and managed in accordance with current policy, procedural guidance and management procedures.   However, on some installations, tenant organizations have developed their own capability to provide the same common user services for their own organization.  Duplication of services not only increases network vulnerabilities for exposure to intrusions, but also increases manning requirements and subsequently, Army’s total cost of ownership for IT.  Consolidating and managing installation common user services at the enterprise level will reduce costs and enhance the Army’s ability to secure its networks.

What has the Army done?  Establishing a Single DOIM on installations is a current effort to provide all common user IT services from a single environment.  Tenant organizations have begun relocating their servers to the DOIM server farm.  Under the Single DOIM framework, tenant organizations on an installation will no longer develop, acquire or modify systems or applications to meet requirements for common user services and appropriate resources will transfer to the Single DOIM.  In accordance with the Single DOIM Action Plan, installations have identified non-DOIM activities providing common user IT services and are working toward a September 2007 mandate to complete the realignment of equipment and other resources to the Single IT provider on each installation. 

The natural progression for consolidation is the movement of common user services from an installation centric service provider to a regional center handling the needs of many installations.  The first of these regional centers, known as Area Processing Centers (APCs), was established in Oklahoma City, Ok on 30 March 2007.  APCs provide theater-level IT capabilities where functional and common-services information is stored, replicated, and centrally managed.

 Using a phased approach, the Army will move to APCs to achieve enterprise-managed, consolidated IT services.

Why is this important to the Army? Consolidating IT services significantly enhances the Army’s ability to deliver information services to the right place at the right time, secure that information from outside threats and reduce the Army’s Total Cost of Ownership for IT services.